Privacy Policy
1. Who we are
JS Cleaning Service Ltd (“we”, “us”, “our”) is a professional cleaning company based in Dublin, Ireland. We provide residential, commercial, hospitality, move-in/move-out and deep cleaning cleaning services.
This Privacy Policy explains how we collect, use, store and protect your personal data when you:
- Contact us by WhatsApp, email or phone
- Request a cleaning quote
- Book our services
- Use our website jscleaningservice.ie
2. What personal data we collect
We may collect the following information to provide a quote and deliver our service:
- Name
- Phone number / WhatsApp number
- Email address
- Service address / job location in Dublin or surrounding areas
- Details about the property or business (size, condition, type of service required)
- Preferred dates and times for cleaning
- Any special requests (for example: access notes, sensitivity to certain products)
We only collect what is necessary to provide an accurate quote and perform the agreed work.
3. How we use your data
We use your information to:
- Prepare and send you a quote
- Schedule cleaning services
- Communicate with you about the job
- Send invoices / receipts
- Improve our service quality and customer experience
We do not sell, rent or trade your personal data to third parties for marketing.
4. Legal basis
We process your data based on:
- Contract / pre-contract: You ask for a quote or book a job.
- Legitimate interest: We need to communicate with customers to operate the business.
- Legal obligation: We may need to keep basic records for tax / invoicing.
5. How long we keep your data
We keep client details only as long as needed for:
- Providing the service you requested
- Customer care / follow-up
- Basic accounting and legal record-keeping
When data is no longer needed, we delete it securely.
6. Your rights
Under Irish and EU data protection law (GDPR), you have rights, including:
- Right to access (you can ask what data we hold about you)
- Right to correction (you can ask us to fix incorrect details)
- Right to erasure (“right to be forgotten” in some cases)
- Right to restrict or object to certain types of processing
To exercise any of these rights, just contact us using the details below.
7. Security
We take reasonable steps to protect personal data from loss, misuse and unauthorised access. Please remember that messages sent over WhatsApp, SMS or normal email are not always 100% secure on the internet. We recommend not sending card/bank details by message.
